Our office hours are by appointment whenever possible, although “walk-ins” are welcome. Please call (480) 895-7633 to make an appointment. Except in the case of emergencies, scheduled appointments are seen before “walk-ins” (of course). Scheduling an appointment in advance helps us provide you better service.
We open at 8:30 a.m. and close at 5:30 p.m. Monday thru Friday and 9:00 a.m to 1:00 p.m. on Saturday.
Admission for surgeries or dentals is at 8:30 a.m. We have set aside time in the morning to perform the procedure on your pet so please have them here at 8:30 if at all possible. If you discover in advance that you won’t be able to keep your appointment please let us know as soon as possible to that we can reschedule your pet’s procedure and so we can fill the slot with someone else. Our surgery and dental schedule is often booked two weeks or more in advance so you can figure that the appointment slot you have was desired by several other clients who were forced to schedule for a later time so if you can’t make it let us know so we can contact the others and let them know an opening is available. We and they will appreciate your thoughtfulness.
Please hold surgery or dental patients off food after 10:00 p.m. the night before the procedure and please withhold water two hours before admission (no water after 6:30 a.m.). An empty stomach is one of the many safety precautions we take to ensure a smooth anesthesia experience.
If your pet is on medications please give the morning dose as you normally would on the morning of the surgery or dental cleaning. If you need to give a small piece of food (cheese, peanut butter, etc) to get the medication down this is OK. We just don’t want the pet to have a full stomach. If you do not give your pet their medication the morning of surgery or dentistry please let us know.
Unless otherwise noted, patients are usually ready for discharge after 2:00 p.m. We’re open until 5:30 p.m. so if you need to leave the pet until later in the day this is usually no problem. In certain cases we can sometimes discharge the patient before 2:00 p.m. if necessary but we routinely prefer to keep our patients here for several hours after anesthesia to monitor them for complications or “side effects” (which are rare) and to make sure they have their “sea legs” back before going home. If you haven’t heard from us by then, please call us after 2:00 p.m. to see if your pet is ready to go. In some cases, if we see that the patient is “rip-roarin’ ready to go!” (barking, rattling a tin cup against the kennel door, playing a harmonica, etc) we may call you before 2:00 p.m. to let you know your pet is ready to go home. With our modern anesthetics many patients are totally awake within a few minutes after anesthesia.
If you and/or your pet have never been in to see us before we’ll have you fill out a brief client information sheet and/or a brief pet information sheet when you arrive. If its more convenient for you to do so, you can download and fill out these forms here and bring them with you.
If you have an after hours emergency please call our emergency hospital, First Regional Animal Hospital in Chandler.
First Regional can be reached at (480) 732-0018
We look forward to seeing you and your pet!